ZaiYu Privacy Policy

1. Operator and scope

ZaiYu is operated by Dongguan Yimu Technology Co., Ltd.. This policy applies to the ZaiYu mobile app, related websites and backend services directly provided by us. Privacy contact: info@wootrade.cn.

ZaiYu is intended only for adults aged 21 or above. We do not target children under 14; information identified as having been collected from such children by mistake will be deleted or anonymised as required.

2. Personal information we process

• Account/login: mobile number, SMS code, verification records, request IP and necessary security logs.
• Profile/recommendation: display name, date of birth, gender, height, weight, marital/children status, relationship goals, occupation, income range, housing/car status, interests, bio and residence/origin information.
• Location: coordinates, accuracy, update time and event check-in location after the required permission/consent, for nearby features, distance, venue search and anti-fraud check-in.
• Media: profile photos, chat images/audio, event images and feedback attachments.
• Social interaction: messages, replies, matches, likes/passes/super likes, blocks, reports, follows, favourites and group-chat read state.
• Events/transactions: registrations, attendance codes/results, payment amount/currency/status, refunds and transaction identifiers.
• Device/push: push token/device ID, distribution channel and minimum notification payload.
• Support/security: feedback, reports, risk/blocking records and necessary security logs.

3. Sensitive personal information and separate consent

Identity documents, biometric face information, precise location/trajectory and financial transaction information may be sensitive personal information. We process them only when necessary for a specific function and request separate consent where applicable.

• Identity verification: Mainland China accounts photograph the portrait side of an ID card; Hong Kong accounts photograph a Hong Kong Identity Card and provide a selfie for face comparison. Original identity/selfie images are used for that verification flow and are not kept as public profile data. Necessary names/ID numbers are stored encrypted, together with an ID hash, last four characters, result and provider request IDs.
• Divorce verification: when initiated by you, we process a divorce certificate / Decree Absolute, verified name and OCR result. The original document image is not kept as public profile data.
• Precise location: used for nearby/distance, venue/check-in and anti-abuse; you may restrict it through OS permissions and app settings.

4. Device permissions

• Camera: identity verification, selfie and attendance QR scanning.
• Photo library: only when you actively choose an image/attachment.
• Microphone: sending voice messages.
• Location: nearby, distance, venue and check-in.
• Notifications: chat, match, event and system notifications. Refusing a non-essential permission does not disable basic account use.

5. Third-party SDKs/services

We provide third parties only the data necessary to deliver the relevant function. The detailed list appears below and in the standalone Third-Party SDK & Services List. Actual use depends on device, distribution channel, Apple App Store storefront (for Apple builds), phone region where relevant (for example SMS login), and actions you choose.

6. Storage, retention and security

Core account, profile, chat, event and business database data is primarily stored in Tencent Cloud Guangzhou region, Mainland China. We use HTTPS, access controls, key management, encryption/hashing of sensitive fields, logging and least-privilege measures.

Information is retained for the shortest period necessary for its stated purpose. Account data is normally kept while the account exists; verification/security records only as necessary for verification, anti-abuse and audit; transaction/refund/tax/fraud/dispute records may be retained for periods required by law or necessary to resolve disputes. On account deletion or when a purpose ends, data is deleted or anonymised. Where law requires continued retention, or deletion/anonymisation is technically not immediately possible, processing is restricted to storage and necessary security measures.

7. Cross-border processing

Scenario-dependent services may process information outside Mainland China, including AWS for some non-+86 SMS; Stripe for paid events on Google Play and Apple builds whose App Store storefront is outside Mainland China; and Expo/EAS/FCM for Apple non-Mainland-China storefront and Google Play push. Apple Mainland-China storefront plus China Android/Huawei builds use Baidu Cloud Push. We will make required disclosures, obtain consent where required and complete applicable cross-border compliance steps.

8. Automated recommendation

Discover/recommendation may use location, age, profile preferences and interactions for ranking/filtering. You can disable Personalised Recommendations in Privacy Settings.

9. Your rights

• You may view/correct most profile information in the app and contact info@wootrade.cn to request access, copy, correction, deletion, restriction or other applicable rights.
• You can delete the account at Me → Account & Security → Delete Account. We will not impose unreasonable conditions other than objective unfinished obligations such as an ongoing event, pending payment/refund or active auto-renewal. After deletion, the mobile number is released, login credentials cease to work, deletable data is deleted/anonymised, and records that must legally be retained are restricted to retention/security purposes.
• Complaints may be sent to info@wootrade.cn. Requests requiring manual review are generally handled within 15 working days.

10. Security incidents

If personal information is or may be leaked, altered or lost, we will take remedial measures and make required regulator/user notifications.

11. Updates

Version 2026-09-06; effective 2026-09-06. Material changes to purposes, methods, data categories or third-party sharing will be disclosed and fresh consent obtained where required.